Loyco Help Center

How can we help you?

Guides and answers for the Loyco dashboard, campaigns, members, benefits and integrations.

Browse by topic

Everything you can do in the Loyco dashboard and Member Portal.

Get started

Learn how to log in, navigate the Analytics and Administration Dashboards, and access key features to manage and analyze your loyalty program.

7 articles

Communication

Manage campaigns, emails, and SMS communication directly in the Loyalty+ dashboard to engage with your members effectively.

9 articles

Member Portal

Understand how your guests use the Member Portal: signing in, viewing points and benefits, managing their profile, and tracking bookings and rewards.

7 articles

Member Administration

Use the Loyalty+ dashboard to view, manage, and update member profiles, benefits, and activity details easily.

5 articles

Member Benefits

Manage and customize member benefits like gift cards, bonuses and offers directly in the Loyalty+ dashboard.

6 articles

Member levels

1 article

Member Segmentation

Create and manage dynamic member segments in the Loyalty+ dashboard to tailor offers, campaigns, and communications.

7 articles

Transaction Administration

Manage and review member transactions, add missing purchases, and adjust records directly in the Loyalty+ dashboard.

3 articles

Member Support

Handle member inquiries and support cases efficiently through the Loyalty+ dashboard's dedicated support tools.

3 articles

Program Management

Set up new configurations or modify existing ones to tailor your system to your needs.

1 article

Privacy & Legal

GDPR and privacy, in general, have been one of Loyalls main focuses, where our values reflects good ethics and relevance on the guest's own terms.

3 articles

Gift card (retail)

Learn how to design, sell, redeem and follow statistics on Loyco Gift Cards.

6 articles

Integrations

Set up and use Loyco with your property management, point of sale or e-commerce system.

Can't find what you're looking for?

Our support team is happy to help with your program, account or a specific case.

Contact support