Mews
The Loyco integration with Mews streamlines loyalty management, enabling hotels to easily reward members and personalize their experience.
Using Loyco in Mews
- Identify members in MewsConfirmed loyalty members are marked with a star icon throughout Mews PMS. Hover over the star to see the "Loyalty member" status.
- Invite guests to the loyalty programHow automatic invitations work, and how to manually invite guests or remind those who booked a member rate without confirming their membership.
- Redeeming member coupons in MewsSteps for receptionists to redeem member coupon in Member Insight and apply the discount manually in Mews.
- Redeeming member benefits in MewsSteps for receptionists to redeem member benefits in Member Insight and deliver them to the guest.
- Redeeming member bonuses in MewsSteps for receptionists to access member benefits via the Loyalty tab in Mews and use bonus points as partial payment.
- Applying member rates for walk-in, phone, or email reservationsSteps for receptionists to check membership and apply the correct member rate when booking manually in Mews.
- Switching between member and standard ratesSteps for receptionists to verify member status and correct a reservation booked at the wrong rate.
Setup & configuration
- Set up products for the Trip planner tabSteps for administrators to make products bookable in the member portal
- Set up the member rate for the Booking tabSteps for administrators to create a bookable member rate in Mews
- Enable loyalty permissions per userSteps for administrators to give receptionists the permissions needed to manage loyalty memberships in Mews.
- Add loyalty points as external payment methodSteps for administrators to enable members to pay with bonus points in Mews.
- Create Member RatesSteps for administrators to set up member rates with level-based pricing and connect them to the booking engine.
- Create voucher in MewsSteps to create vouchers in the Loyalty dashboard and publish them to members as exclusive rates or campaign links.
- Create products for member benefits in MewsSteps for administrators to set up Mews products that activate member benefits in the booking engine and at reception.
- Introduction to the Loyco integration for MewsOverview of how the Loyco loyalty program works in Mews, for both reception and administrators.
- Test your loyalty setup in MewsSteps for administrators to verify that enrollment, point earning, and redemption work before going live.
- Create product rules for member benefitsSteps for administrators to set up product rules that automatically add member benefits to bookings.